Terms of delivery

Overseas deliveries

Orders are sent by air mail as letters or parcels.

Postage 7 EUR includes handling costs. All publications will be sold without VAT.

Payment by invoice: The consignment will include an invoice payable through your bank (the bank will charge you for its own costs).
We regret that we cannot accept VISA card payments for the time being.

Domestic deliveries

Domestic postage is 5 EUR and it includes handling costs. All publications will be sold without VAT.

For further inquiries please contact
Finnish Institute for Educational Research, Customer Services: ier-customerservices(at)jyu.fi 

Finnish Educational Research Association (FERA)

Orders also from:
ier-customerservices[at]jyu.fi
Fax +358 14 617 418 
Finnish Institute for Educational Research, Customer Services
P.O. Box 35
FI-40014 University of Jyväskylä, Finland